What We Do

Linlithgow has a world-class town centre, with a huge and diverse range of independent businesses, a fascinating history, walking trails, a vibrant artistic and cultural calendar and a liberal dash of natural beauty. Linlithgow Town Centre BID exists to make the most of that truly wonderful asset. It began in September 2014 and has delivered a wide variety of projects to boost trade in the area, as well as raising the town’s profile around the world. All BID activity is entirely additional to services provided by West Lothian Council and other public bodies. So far, the BID has:

  • provided £20,000 Premises Improvement Grants to town centre businesses, resulting in investment of almost £50,000 directly in Linlithgow town centre, all using local tradespeople.
  • operated the successful “Loyalty Lottery” project, which has seen upwards of 1,000 tickets given out per month, over £1,000 in Linlithgow vouchers won, dozens of winners and 21 participating town centre outlets.
  • funded production of 20,000 copies of the Linlithgow Visitor Guide, providing business content and working in partnership with Pride & Passion Linlithgow and other community groups.
  • responded effectively to a spate of counterfeit currency by offering all businesses a “retail crimefighting” pack, containing a high-quality UV lamp, detector pens, bespoke guides, and deterrent stickers and posters.
  • devised a project offering free public Wi-Fi at businesses across the town centre, through the “KidSafe” project. Businesses and users are also protected from unsafe content, and can browse the web without fear. No more screaming kids spoiling dinner dates!
  • installed festive lighting on the High Street, Burgh Halls and throughout Regent Court.
  • saved money for businesses through collective purchasing and utility discounts.
  • produced tens of thousands of bespoke business maps, multilingual visitor guides and other promotional material, which is available throughout Linlithgow and at key tourist destinations in Central Scotland.
  • cemented Linlithgow’s status as one of Britain’s greatest town centres, the best large market town in Scotland, as conferred by the 2016 Great British High Street Awards.
  • financially supported local community groups, such as Burgh Beautiful, allowing them to continue their own incredible work keeping Linlithgow in bloom.
  • lobbied on behalf of businesses on a variety of local issues, including the commission of an independent BID report on air quality management measures in the town, which ensures the collective voice of town centre businesses is heard in the ongoing discussion.
  • leveraged external funding to host events, such as a Food & Drink Festival involving local businesses, and the “Pedal 4 Linlithgow” sustainable travel event, aimed at improving local traffic and access issues and the health and happiness of Linlithgow residents.
  • reined in the original Kelpies “maquettes”, which were displayed at the Cross and brought Linlithgow visitors and residents out for “Kelpie selfies” in their droves
  • developed, in partnership with the Low Port Centre, a fun cycle trail around Linlithgow Loch, using QR codes to give clues and fun facts about the town
  • organised festive late-night shopping evenings. Individual businesses had previously struggled to make such events worthwhile, but a combined effort, coordinated by the BID, was a great success in 2016, and saw shoppers and families unwind over some crazy golf after the evening’s retail therapy!
  • maintained this website and social media channels, keeping the world updated about what’s going on in town
  • provided a street-level business information facility at The Vennel